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Clear information on site use, cookies and how personal data is handled.

Privacy Policy

How we collect, use and protect personal data

Panacea Adviser (“Panacea”, “we”, “us”, “our”) is committed to protecting and respecting your privacy.

This policy explains how we collect, use and protect your personal data when you use our website and services.

We may update this policy from time to time. Please check this page periodically to ensure you are happy with any changes.

1. Who we are

Panacea Adviser is operated by Grantmell Limited (company number 05688007).

If you have any questions about this policy or how your data is handled, please contact: contact@panaceaadviser.com

2. What personal data we collect

We may collect and process the following information:

  • Name
  • Company name
  • Job title
  • Contact details, such as email address
  • Professional information, such as firm type or role
  • Technical data, such as IP address, browser type and device information

We may also supplement your information with limited data from third-party sources to help us improve relevance and personalisation.

3. How we use your data

We use your personal data to:

  • Provide access to the Site and its services
  • Personalise your experience and preferences
  • Share relevant industry content and insights
  • Enable Partners to respond to your interest where you engage with their content
  • Improve the Site, services and user experience
  • Conduct analysis, surveys and community insights on an aggregated basis
  • Administer any competitions or promotions you choose to enter
  • Comply with legal and regulatory obligations

4. Legal basis for processing

We process your personal data under the following lawful bases:

  • Legitimate interests – to operate and improve our platform and provide relevant content to financial professionals
  • Consent – where you have agreed to receive communications or engage with Partner content
  • Legal obligation – where processing is required to comply with applicable laws

5. Sharing your data

Panacea operates as a platform connecting financial professionals with Partner content.

We do not sell your personal data.

We may share your data with Partner firms only where you engage with their content, for example by clicking or requesting further information. This enables Partners to respond to your interest.

We may also share data with trusted service providers who support the operation of the Site, such as hosting or analytics providers, under appropriate safeguards.

6. Cookies and tracking

We use cookies and similar technologies to enable core site functionality, recognise registered users, understand how the Site is used and improve performance and user experience.

For more detail, please see the Cookie Policy below.

7. Data security

We take appropriate technical and organisational measures to protect your personal data.

However, no internet-based system is completely secure and we cannot guarantee the security of information transmitted online.

8. Communications

We may contact you with relevant content and updates in line with your preferences.

You can update your preferences or opt out of communications at any time by logging into your “My Panacea” account or by contacting contact@panaceaadviser.com.

9. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory and operational requirements.

If you would like more information on retention periods, please contact us.

10. Your rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request transfer of your data where applicable

You can also manage your information via your account or by contacting contact@panaceaadviser.com.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

11. Changes to this policy

We keep this policy under regular review and will update it as necessary.

Last updated: April 2026